Refund Policy

Last updated: 22 August 2026

14-day money-back guarantee

If LarsaSub doesn't work out for you, e-mail billing@larsasub.eu within 14 days of purchase and we will refund the full amount. Write from the e-mail address on your account and mention your invoice or order number if you have it.

This guarantee also covers the statutory 14-day right of withdrawal that consumers in the EU have for online purchases; we apply the same 14 days to every customer, business or consumer.

What happens after a refund

• The refund is issued to the original payment method via Mollie, usually within a few business days.
• The license and its tokens are deactivated, and repository access ends.
• A credit note for the original invoice is issued automatically.

Renewals

A renewal can be refunded within 14 days of payment as long as the renewed update period has not been used to obtain new releases. After a refund your license returns to its previous expiry date.

Exclusions

We may decline a refund in case of abuse, such as repeat purchase-refund cycles to obtain releases, or refund requests after redistribution of the package. Initiating a chargeback instead of contacting us is treated as abuse and leads to license deactivation. Please e-mail us first.

Questions

billing@larsasub.eu. We aim to reply within one business day.